FAQS

 
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How long will my Enigma Take?

As each and every Enigma Box is custom and made to order, lead times may vary. Our team is always available to give you updates on your order.

Can I have a custom priced Enigma?

Sure, we can cater for every budget. Use the custom order form and we will get back to you. 

Worldwide Shipping?

If you live outside of the UK, use the Contact Us button bellow and we can cater to your needs.

WHAT ARE THE PAYMENT OPTIONS?

We accept all major credit and debit cards as well as PayPal. We can accept Crypto Currencies BTC, ETH, ADA, and others on request, Get in touch with us if purchasing with Crypto is something you would like to do. 

WHAT IS YOUR RETURN POLICY?

Due to the nature of the items that we sell, we do not offer returns, unless it can be proven that an item was damaged upon receipt (More information on our Policies page). If you think you might not like what we send you, maybe Enigma isn't the right place for you. 

DO YOU OFFER GIFT CARDS?

Not just yet, but a Mystery Box is a great gift.

WHY ENIGMA?

Again, if you have to ask... Enigma isn't for you. Try considering the "normal" boring methods of shopping.